“For small businesses, keeping up with changes in HR regulations today can be a challenge. Jill Vales and HR Experts On Demand provided our company with professional guidance to streamline and improve our employee handbook and bring the information we present to our employees current. We appreciated their efficiency and responsiveness and look forward to assistance with future projects through their HR Director On Call service.”
Jill B. Rose |
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"HR Experts On Demand currently provides human resource support to our company, Tri-State Pump & Control. As South Carolina’s 3rd largest growing company in 2009, our company had reached the point of needing on-site HR support, but was not quite large enough to afford someone on staff full-time. Jill and her group, especially Donna Connolly, have filled this need perfectly. We have worked with them for six months. In that time, Jill and Donna have helped us accomplish several project goals….(1) organized employee files, (2) updated legal and information forms on all employees, (3) developed a company handbook with updated policies that HR Experts on Demand helped us formulate, (4) developed comprehensive employee job descriptions, (5) recruited a customer service representative, and (6) selected a new payroll processing provider. Donna and Jill provide on-going HR Director On Call services to us and Donna fills the role of our part-time HR Director. We find this to be a very valuable service. |
"Our HR policies and procedures were in desperate need of updating. We hired HR Experts On Demand because of their work in the nonprofit arena. Jill and Donna provided great advice especially regarding several areas of concern and change for our organization and they were extremely patient as we worked through numerous revisions to produce our final handbook. Donna also did a great job training our staff on the new guidebook. We recommend HR Experts On Demand to nonprofit organizations (or anyone else) looking for HR help!" Liz Seman |
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"I have nothing but positive things to say about Jill and her team. We were shopping around for a company to outsource our HR dept. HR Experts On DemandSM came highly recommended by one of our board members. From the start, they were easy to work with and came up with a plan that was a win-win for all of us. And it has worked out as promised. Karen is excellent and fits right into our organization. HR moved forward with hardly a blip. They are professional, knowledgeable, and perform on time and on budget. We are very pleased." Best regards, Christopher J. Doyle |
"We hired HR Experts On DemandSM to bring our HR forms and processes up to date and to develop an employee handbook. We were very pleased with the services provided. Karen Gordon did a great job in training the staff on the new handbook – our first ever. She handled it just right, given our culture here. It was nice to have someone else besides me be the “bad guy”, if you will, to introduce something new and enforce various existing rules and regulations. We recommend HR Experts On DemandSM to small businesses who do not have HR professionals on staff." Norma Rider |
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"Deal Depot, Inc. and Empire Lending, Inc. (our sister company) have been using JMV Management Services since December 2008. With Jill Vales’ help, we have been able to reach a higher level of professionalism. Our human resources and accounting departments have been able to streamline certain processes in order to cut cost. Through these difficult economic times, JMV Management Services has been a wonderful resource to help steer our companies in an upward direction. We look forward to working with JMV Management Services as we take our companies to the next level." Darla Booher |
“Our organization is not quite large enough to have in-house HR professionals, so when we decided to revise our performance management system, we went looking for professionals to assist us. I am very happy to say that we found HR Experts On Demand. First, Jill Vales and Karen Gordon were able to help us understand the real scope of the project at hand and what was possible to achieve. We wanted to have a performance management system that would assist us to manage employees and work to successful achievement; and, we wanted it all to support the goals of our strategic plan. Secondly, they guided us through the steps necessary to achieve our objectives. They were a ready resource for our managers to call upon as we re-wrote job descriptions and as we have set individuals goals tied to the strategic plan. We plan to continue to use HR Experts On Demand’s HR Director On Call service for manager training, for our Employee Guidebook revision, for salary market research, and for many other HR projects in the future.” Jo Nelson |
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“It is my pleasure to recommend the team at HR Experts On Demand to businesses searching for professional advice related to their human resources needs. As a small business owner I am used to wearing many hats, but there is a point in any field outside of my own where I am certainly not the expert. In looking to update our Employee Manual, I was fortunate to find Jill Vales, President of Experts On Demand. From our first meeting, I felt she understood our needs and could provide the guidance necessary to clearly organize and revise our existing policies and procedures while adding those necessary to ensure our manual would be up to date. Working with Jill and HR Consultant Karen Gordon was a smooth experience that resulted in a cohesive and comprehensive manual, completed ahead of schedule and within budget. Their attention assured my company received a manual tailored for our needs. The level of service provided by HR Experts on Demand was top notch, and I look forward to working with the team again whenever a future need arises.” Roxane Schauder |
"Deltex Medical, a UK-based medical technology company recently established its US headquarters in Greenville, South Carolina following an investment into the company by Nexus Medical Partners. At the time of the move to Greenville we took the decision to outsource the company's US human resources function in light of an increasingly complex and demanding legislative environment for employment in the USA. Our objective was to find a service provider who could deal with the State to State variation in employment law as we sought to establish a geographically dispersed field sales and clinical education team and ensure that we remained compliant with the regulatory requirements of each State" "After discussions with a number of potential service providers, Deltex Medical appointed HR Experts on Demand to undertake a wide (and growing!) range of HR-related functions. Without reservation we have been delighted with the level of expertise, advice and support we have received from Jill Vales and Donna Connolly at HR Experts on Demand and I would have no hesitation in recommending them to anyone seeking a flexible and responsive outsourced HR team in the Greenville area." Andy Hill |
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“It is my pleasure to write about our experience of working with Jill Vales and Karen Gordon. The first words that come to my mind are professional, knowledgeable and efficient. Work promised has always been on time or ahead of schedule. Having as many employees as we do, and no HR professional, we have had much to accomplish in a short period of time. HR Experts On Demand, JMV Management’s HR division, has exceeded my expectations. The workshop provided for our department heads at the retirement communities was well-received and extremely informational.” Kathy Ligon Chief Executive Officer Presbyterian Communities of SC |
“HR Experts On DemandSM has been very helpful to us in improving the way we interview and hire employees. Their involvement with this process has helped us to make better informed decisions. I would recommend them to any business owner who is interested in improving their comfort level with hiring decisions.” Cary Galloway, Vice President Advantage Mechanical Solutions, Inc |
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“CMT, Inc., a metal working tools and abrasives distributor, contracted with HR Experts On DemandSM to review personnel policies and practices. CMT was founded in 1983 and has grown to almost 50 employees. We realized that we were not familiar with all current personnel practices and legal requirements; therefore, it was in our best interest to consult a professional. Jill and her staff did a review of our policies and practices and recommended "best practices" for a company our size and presented a plan for the future. In addition, an employee handbook was developed specifically addressing our needs and meeting all current legal requirements. We were impressed with the professionalism and completeness of the project and the materials presented. We will most definitely keep HR Experts On DemandSM as a "consulting partner" for our business as we move forward. We can recommend them without any reservation.” John Bearden |
“We hired HR Experts On DemandSM to assist us with several HR projects. They first provided us with research and advice in the area of compensation management. Next they developed customized "Total Rewards" statements and an hour-long presentation on our employee benefit programs, both of which were well received by our employees. HR Experts On DemandSM also assisted us to recruit a Project Manager responsible for managing our multi-million leasehold improvement project. We found Jill Vales and Karen Gordon to be intuitive, proactive, professional and timely. We plan to continue to use HR Experts On DemandSM to assist us with our HR management needs." Jody Bryson |
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“HR Experts On DemandSM assisted us by conducting HR audits and developing Employee Handbooks for our three operating locations. One of the audit recommendations was that we hire an HR Director; they managed the entire recruiting and selection process for us as well. I found Jill M. Vales and Karen Gordon to be professional and knowledgeable. Their services were comprehensive and were delivered on a timely basis. Jill and Karen provide excellent client service. Overall, it was money well spent.” Richard Shymanski, President |
“HR Experts On DemandSM was truly a strategic partner to my management team and me as we planned and executed a comprehensive restructuring of our organization. They put their years of experience to work to ensure that we thoroughly planned and coordinated each aspect of the restructuring, from employee relations and recruiting, to communications (internal and external) and legal compliance. They developed and managed a detailed project plan which kept us all on track. HR Experts On Demand's deep knowledge of the many diverse aspects of HR was apparent throughout the process. Jill and Karen were enjoyable to work with, responsive to questions and concerns, and easily available throughout. I look forward to working with them again." Andrea Smith, Executive Director/CEO |
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"We are a small-but-growing-fast non-profit organization. HR Experts On DemandSM made sure resources were applied in the most cost-effective way and made recommendations to streamline our processes. Having assistance preparing budgets and financials for Board Meetings has been invaluable. They helped us develop our employee performance and compensation management processes and continue to provide HR on Demand consultation. HR Experts On DemandSM helped me develop confidence that I was moving ahead with the right tools at my side and the right processes in place.” Melissa Blevins, Executive Director |
“We have a small HR department with two professionals. Due to excess project demands we decided to search for temporary assistance from an outsider provider of HR services. Fortunately, we located HR Experts On DemandSM. They were contracted to assist our team with recruitment of several engineer and technical support positions. From out first meeting forward the HR Experts team has been responsive and in control of the project. I found Karen and Jill to be professional, proactive and knowledgeable. I consider them valuable business partners and I am pleased to recommend HR Experts On DemandSM to others.” Kenneth R. Moss, Executive Vice President |
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“As a result of the departure of our full-time HR Manager and consolidation of the HR function into Finance and Operations, we believed it would be prudent for Pavillon to have its HR activities reviewed and analyzed by a competent third party. We found that HR Experts On DemandSM was an excellent choice to perform an HR audit. They conducted an in-depth review of our policies and activities and provided a comprehensive report containing many appropriate recommendations on compliance as well as best practices. They also assisted Pavillon to move in the right direction by providing supervisory training in the areas of HR legal compliance and performance management.” David Truscott |
“I have worked with Jill Vales for six months on a variety of projects for my three operating companies. HR Experts On DemandSM provided recruiting and selection services for three key positions and provides other human resources management advice as needed. Jill has many business contacts and has made several beneficial introductions. I have found Jill to be trustworthy, pro-active, dependable and flexible. I highly recommend Jill and HR Experts On DemandSMto other small business owners.” Chris Brock |
“We are a small organization with minimal support staff, so we engaged HR Experts On DemandSM to help us recruit an Accountant. They helped define the position and requirements, drafted and placed newspaper and online advertisements, screened applicants, conducted phone and in-person interviews, checked references, conducted background checks, provided advice during the final selection process and prepared the offer letter. Jill Vales kept me totally up-to-date throughout the whole process. Jill presented me with three very qualified finalists to interview, frankly making my final hiring decision somewhat difficult! Our new Accountant has started work and is doing a fine job. I am pleased to recommend HR Experts On DemandSM for your recruiting and other HR needs.” Vardry Ramseur (deceased) |
"Having completed our first year in business as The Puckett Group, it became quite evident to us that we needed more sophisticated assistance in the area of human resources management. I have known Jill Vales for 20 years and was confident that leveraging her diverse experience and excellent analytical skills and business judgment would prove beneficial. We retained HR Experts On DemandSM to provide part-time Director of HR services and immediately several improvements were made in our HR processes. She has turned out to be the perfect fit for our organization." Linton “Buddy” Puckett |
“I thoroughly enjoyed my business relationship with Jill Vales when she was Vice President of Human Resources at ScanSource, Inc., a leading upstate South Carolina technology distribution company. Together we were able to implement a strategic employee assessment system for both hourly and salaried employees that was used for recruiting, employee development and succession planning. In addition, Jill implemented a 360 feedback process for many key departments and executives. I found in working with Jill that she processes information very quickly and makes timely business decisions based upon her strong analytical skills and business acumen. She was a pleasure to work with." Mark Lee President Management Solutions, LLC |
“Jill Vales is a consummate professional who has mastered unique skills in both the finance and human resources areas. I have known Jill for 25 years and watched those skills develop and mature consistently throughout that period. She has worked with me in a number of varied business environments over that time period, and the outcomes of our endeavors have always been positive. She's smart, knowledgeable, current, energetic and extremely efficient. And she's always learning. Moreover, she is both goal and task oriented and is tenacious in driving a project to a successful conclusion - on time and on budget. She's one of the very best project managers I've ever worked with. In fact, I've learned a lot from her whenever she was working for me! Therefore, I wouldn't even blink if asked to recommend her for a financial or human resources assignment.” D. Keith Cobb, Strategy and Financial Consultant (Former CEO of Alamo Rent-A-Car, Inc. and National Senior Partner with KPMG) |
